Your Privacy Is Important To Us
At Robot-M Ltd, we are committed to protecting your privacy. This Privacy Statement explains how we process personal data and how we collect, use, share and store information about you.
This Privacy Statement applies to the Robot-M Ltd website at https://trigafilms.net/ and to using and accessing our services. Your use of our website and services, and any privacy dispute, are subject to this Privacy Statement and the applicable terms and conditions of our services.
We may change this Privacy Statement at any time, with or without specific notice, including where new developments, activities, online services or changes in law require it. We recommend that you regularly check this Privacy Statement to stay aware of changes.
When This Privacy Statement Applies
This Privacy Statement applies to the processing of personal data of users of the services offered by Robot-M Ltd and other people who come into contact with Robot-M Ltd.
It does not apply to the processing of employee data in the context of an employment or assignment relationship with Robot-M Ltd.
Robot-M Ltd is committed to protecting your personal data in accordance with applicable laws and regulations, regardless of your location and where the data is processed.
Website Functionality And Technical Management
We process technical data from people who visit and use our website so that we can offer website functionality, enable administrators to manage and improve performance, and help you save data or preferences for your device.
Robot-M Ltd uses cookies on its website to help you retrieve information quickly and easily. We process personal data for this purpose based on our legitimate interest in improving marketing, communication and stakeholder information.
For this purpose we may process personal data you enter on the website, including your name, address, telephone number and email address, as well as generated technical data such as your IP address and browser.
Personal data collected for this purpose is stored for a maximum of 1 year, after which it is permanently deleted from our systems.
Mutual Contact And Social Media
Robot-M Ltd maintains accounts on social media platforms. When you contact us through one of those platforms, we process your personal data to answer questions, respond to messages or requests, and contact you regarding campaigns we may run on those platforms.
We process this data based on legitimate interest. Communication with potential and existing customers is important to our business and may improve our marketing and communication. Where possible, we also ask for permission.
We process personal data you have used to connect to us and chosen to provide, including your user name, address, email address and any additional personal information included in your message.
We do not store data collected through social media unless it is necessary to handle a question. Where it is necessary, we keep it for one month after the question has been dealt with.
Questions And Complaints
If you contact us via a contact form, our office or an employee, we use your personal information to answer your question or handle a complaint.
We process this data based on permission and legitimate interest. Our legitimate interest is our intention to handle complaints and questions with care.
For this purpose, we process your name, contact details, correspondence with Robot-M Ltd about your question or complaint, and any other personal data necessary to answer or deal with the matter.
We keep this personal data for as long as necessary to fulfil your request or deal with the complaint, plus a maximum of 1 month, after which it is deleted from our systems.
Respecting Your Rights
Because you have rights as an individual whose personal data is processed by us, we process some personal data to fulfil and manage requests connected with those rights. For example, if you exercise your right to be forgotten, we may need to record a minimum amount of data so we do not contact you again.
This processing is based on our legitimate interest in respecting your choices and ensuring that your request is honoured.
For this purpose we process contact details such as your address and email address, and personal data such as your name. Due to the nature of this purpose, we must keep this data for an unlimited period.
Relationship Management And Marketing
Robot-M Ltd may use information in the contractual relationship database to provide customer service and perform account management. We may also use personal data to develop, conduct and analyse market research and marketing strategies.
We process personal data for this purpose based on your consent. You can withdraw consent at any time without affecting the lawfulness of processing based on consent before the withdrawal.
For this purpose, we process contact details such as your address and email address, personal details such as your name and date of birth, and your contact preferences.
Personal data is kept for a maximum of 10 years after termination of our relationship. After this period, your personal data is deleted from our systems.
Who Has Access To Your Data
Robot-M Ltd is committed to protecting personal information. Only employees have access to personal data, and only to the extent necessary to perform their individual duties.
Where a third party processes your personal data, it does so only under Robot-M Ltd instructions and acts as our data processor. We require third parties with access to personal data to implement appropriate technical and organisational measures and comply with data protection and privacy laws.
Robot-M Ltd may use third-party service providers such as data analytics, data security, customer service and payment processors. In all other cases, personal data is not provided to third parties unless required by law.
Security
Your personal data is stored securely. Access is limited to specific authorised persons based on their role. We have implemented measures to support a safe visit to and use of our websites and to help prevent misuse of data.
Our websites use a certified SSL certificate, the standard security technology for establishing an encrypted link between a web server and a browser. Financial transactions are managed by payment service providers using secure technology systems.
Robot-M Ltd has taken technical and organisational measures to prevent, detect, report and deal with data breaches. If a data breach occurs, Robot-M Ltd will report it to the relevant Data Protection Authority without undue delay, and where possible no later than 72 hours after becoming aware of it.
Access, Correction Or Deletion
You have the right to view, correct or delete personal data that we have stored. You also have the right to withdraw previously given consent or object to processing by Robot-M Ltd.
You may also request a file detailing which personal data we have stored about you. Such requests can be sent to us in writing.
You can also lodge a formal complaint with the national data protection authority.
If you object to our use of your personal data, want your personal data to be forgotten, want to revoke consent, or have another request regarding your personal data, contact Robot-M Ltd by telephone or through the Contact page.
External Links
Our website may display links to other websites. We are not responsible for the privacy statements of those websites or their content. We advise you to read the privacy statements on those websites.
Any Questions?
If you still have questions after reading this Privacy Statement, or have suggestions or comments about the content, you can contact us through the Contact page.
Thank you
Robot-M Ltd